“Years ago, technical writers documented machinery and equipment; today they're more likely to work on information for software, websites, intranet pages, and procedures and polices in business areas like knowledge management,”
“There is drudgery and days when you think 'I can't stand another minute of this' but if you have a passion for explaining potentially complex information to people who need that information, there is definitely a sense of satisfaction at the end of the process,”
“They might be working in software development, engineering, or accountancy and find they enjoy communicating the [jargon] of that industry in a simple way for people,”