“A leader is someone who steps back from the entire system and tries to build a more collaborative, more innovative system that will work over the long term.”
“Your most precious possession is not your financial assets. Your most precious possession is the people you have working there, and what they carry around in their heads, and their ability to work together.”
“We're going to have to have a massive program to get these people permanent housing, ideally near or in their former communities, to get them jobs, to help restart businesses and to provide transportation,”
“Employers have to understand that if they want to attract and keep good people, they've got to treat those people as whole people who have lives outside work,”
“It is harder to achieve a balanced life in the year 2001 than it was in the year 1991, ... Ten years of a very solid economy and good economic growth have also created an economy that is more stressful.”