“Look, before I start, I just want to say to you - it just dawned on me - you are all my peers. I've worked in the same industry as you for sixteen years. I've never met one of you.”
“Her home had damage, not flood water. She is west of the levee break. Her large family room roof had been pulled up and rainwater ran down the dry wall, and some of it fell onto the floor, making a mess. Her kitchen window was blown out and water got in that way,”