“In the 17 years I've lived in the city, 98 percent of the time when I call the city I get a message, so for me to get an actual human being on the phone was a home run, ... Providing this service was a smart move.”
“I certainly didn't think it would be broken quickly. You coach to your strength, and Gene was certainly our strength. He was so quick in picking things up, he understood how to attack defenses and he had such a great release.”
“Their philosophy is understanding that each child brings a unique quality to the classroom. As teachers we have to attend to that quality and bring things out of the kids that they wouldn't bring out in themselves.”