“He said it requires special washer. He said he'd have to take whole sink out, and he didn't have the part in his truck. I'm not real handy with that stuff, so I just took his word for it.”
“He said if we paid now we wouldn't have to pay for another service call. I thought that was a pretty good deal, to pay for it then and just have them fix it a week or so later.”
“I don't understand why they're scamming us like this. If they had a problem with anything, the courteous thing would be to call back. It's the principle of the thing. It's just 66 bucks, but if he's doing that to us, he must be doing it to other people, know what I mean?”
