“We're in a situation now akin to how people feel about Congress; you may hate Congress in general, but you love your congressman. And with all the skepticism and doubt out there, there's still a lot of evidence that we ... are still trusted by a great number of people.”
“There seems to be this sense that quality, thorough, vetted information is a God-given right and should be free. But it takes time and energy and labor to do it.”
