“The real problem with EOM is that one person's success creates another person's failure, and if the award is truly desirable, it creates destructive internal competition”
“People complain their bosses never give them positive reinforcement, ... I say to them: 'If you think you get too little recognition, think of your boss. He or she gets less.'”
“The trendy management fads concentrate on antecedents, ... but the only thing that makes what you do (before a behavior) effective is its consistent pairing with a consequence. Antecedents get us going. Consequences keep us going.”
